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Returns & Order Issues

Last updated: [[Date]]

Draft — do not publish until completed(待补全模板,补全前不可上线)

Return request period: [[Actual period and the event from which it is measured]].

Return eligibility: [[Actual condition requirements and any applicable exclusions]].

How to request a return: [[Actual request process]]. Contact: luxgrow68@163.com.

Return destination: [[Actual address or process for receiving the correct return instructions]]. Do not use the company address as the return destination unless specifically instructed.

Return shipping costs: [[Actual responsibility for customer-choice returns and product/order issues]].

Refunds: [[Actual review process, refund method, timing, and treatment of original delivery charges]].

Incorrect, damaged, or incomplete orders: [[Actual reporting process, requested information, and available resolution options]].

Exchanges and cancellations: [[Actual availability and process]].